Frequently Asked Questions
How can I reserve the Banquet Hall?
All reservations require a reservation deposit. We do not hold a date for more than 2 weeks without a deposit and signed contract.
How much is the reservation deposit?
To confirm a reservation date a deposit of $500.00 is required along with a signed contract.
How much does it cost to rent the facility?
Prices vary depending on the wedding package, please email the firstname.lastname@example.org for wedding package pricing & availability
How many tables and chairs does the facility provide?
We have 24 round tables(58) inches, 2 four foot rounds, 8 pub style and numerous six & eight foot rectangles as well as 175 banquet style chairs.
What is the cancellation policy?
All cancellations must be done in writing. The 500.00 reservation deposit is non refundable once the contract is signed.
Do I provide a floor plan for my event ?
Yes, the event manager needs to approve the floor plan 2 weeks before the event.
The Event manager must be informed of any rentals that have been arranged so we can approve coordinated delivery and pick up dates/times
Can I use my own caterer?
Yes, you may use your own caterer. The caterer must meet with the event manager to discuss event needs and caterers responsibilities
Is Smoking permitted on your premises?
Smoking is not permitted indoors this includes E-cigerattes. Outdoor smoking is allowed in designated smoking areas.
Do you allow alcohol and can I bring my own?
Yes, you would obtain an ABC license from Va ABC . All alcohol must be served by bartender/caterer, no self serving is allowed.
Are we allowed to bring our own decorations?
Yes, you can bring your own decorations. Decorations must be approved by the Event Manager.
Do you have outdoor venues for ceremonies and events?
Yes, we have an outdoor ceremony site with a gazebo and landscaped gardens.
Is your outdoor venue covered ?
We do not offer a tent or pavilion. A tent can be rented at the expense of the renter
Do you provide chairs for the ceremony location?
We do not offer chairs for outdoor ceremony. Chairs can be rented from local rental companies
Do you offer a back up indoor venue for inclement weather?
Your reception space would be used as your back up space for your event should your event need to be moved indoors.
If the weather is bad can we have the wedding ceremony in the church ?
The church is not included in the rental fee
What are the set up/breakdown policies?
The Venue at Flat Rock is responsible for setting up all tables and chairs for reception/event that we supply. If the Client rents any tables and chairs then the Client is responsible for organizing the set-up/tear-down of these items.
What is the cleanup policy at The Venue at Flat Rock ?
General cleanup of the reception hall, common area and bathrooms is included in the rental fee. The caterer is responsible for setting up the rest of your event based on what they are supplying and for disposing of kitchen trash, and cleaning the kitchen. Rental party should remove anything they brought or had delivered during their tear-down/clean up hour.
Can we drop off items before the event?
All deliveries must be done during the contracted rental period